Internal Sales & Quotes Engineer

The internal Sales and Quotes Engineer will be Responsible for liaising directly with customers to provide support for technical enquiries, quoting and order intake.

Commercial Duties:

• Produce quotations that meet customer expectations.
• Create estimated Bills of Material for quotations.
• Provide accurate lead time estimates.
• Develop commercial and technical documentation for quotations.
• Identify and pursue new business opportunities.
• Respond to customer enquiries and follow-up questions from quotations.
• Review actual costs against estimates.
• Load sales orders and update information in Progress Plus.
• Handle invoicing as goods are delivered or vested.
• Provide customers with progress updates on current orders.
• Transmit documents to customers for review and approval.
• Assist with sales forecasting.
• Coordinate with transport contractors for deliveries.
• Liaise with new suppliers for product implementation or improvements.
• Record customer communications and ensure feedback is collected.

Sentinel Administrator:

• Fully empowered to carry out all functions and responsibilities.
• Delegate and assign tasks to ensure compliance with all Sentinel rules and regulations.

Skills

Planning and Delivery:

• Effective planning and coordination skills.
• Commitment to delivering products at the planned cost, quality standard, and agreed delivery date.

Communication and Influencing:

• Strong communication skills with colleagues and management.
• Ability to lead and influence colleagues effectively.

Darryl.fordham@rgs-global.com