KEY JOB PURPOSE

• Manage and improve the efficiency of the quality assurance department.
• Reduce non-conformance costs and aim at right first time with zero customer complaints.
• Progress towards total quality ownership of all employees.
• Review and update operations and processes to ensure that they conform to established total quality standards

PRINCIPAL TASKS

• Assure product quality and strive for continual total quality improvement.

• Develop cost effective processes to ensure that total quality is promoted.

• Maintain relevant ISO and AS EN 9100 certifications or equivalent and any other area of best practices.

• Provide Management team support, advice and assistance.

• Identify quality costs and work diligently to reduce.

• Liaise with customers and suppliers concerning drawing queries, concessions or any other problem arising within Department, in accordance with procedures. Visit customers/suppliers as directed/needed to improve relations and provide required service.

• Provide timely Inspection and Quality support service to operations, achieving scheduled lead-times.

• To be responsible for the day-to-day running of the Quality Department: –

• All forms of inspection and testing include, i.e., 1st off Intermediate and Final Inspection and compiling analysis reports.

• To supervise on inspection methods and perform, also specify and request any specialised equipment or tooling when necessary to fulfil inspection needs or improve the service provided.

• Liaise with Production Associates/Operators, when necessary, on methods of rectification/re-work etc.

• Provide QA training, including training of Operators in all aspects of inspection techniques and equipment, including the preparation of inspection equipment work instruction.

• Produce FAIR and 8Ds.

• Undertake CMM programming as required.

• Assisting in the effective management of the entire measurement and test equipment calibration system. Ensure proper use through education, processes, audits (no metal-to-metal contact on shop floor, no multiple equipment…)

• Managing NCR database and provide quality assurance to ensure continuous improvement.

• Manage External and Internal Audits.

• Any other reasonable duties as requested.

REPORTING

• The successful candidate will report to the Operations Director.

REQUIREMENTS

• A minimum of three years recent experience, with proven success in a similar role.

• PC literate with competence in Microsoft Office.

• Ability to train employees in quality related areas.

• Strong knowledge of inspection techniques, including:

1.The ability to interpret mechanical engineering drawings and determine appropriate measuring techniques.
2.The ability to produce credible inspection and associated reports.
3.Sound knowledge of programming CMM in PC-Dmis, supported by a certificate of competence in CMM programming issued by the CMM manufacturer or agent.

• Mechanical Engineering Qualification

• ISO 9000 Auditor qualification.

• Strong knowledge and experience in managing Quality Management System

If interested please contact Andrew Wilson at Hudson Shribman to discuss on 0203 9093785.